Medical & Healthcare

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Sole UK Importer

ISO 9001 Quality

MedCert Assured Marking

ISO 14000 ECO Certified


Privacy Policy

Our site has been designed so that no personal identifying information is displayed online or is accessible to the general public.
We never gather or store credit, debit or other payment card information. Any payment processing is handled by our payment processing partner Worldpay.

You can browse our site without telling us who you are or revealing any information about yourself.

To purchase online we would ask you to register on our site using an identifying email address through which we can ensure product delivery matters are handled. We will securely store this email address and related identification and delivery details. However, should you choose not to register, you can still purchase as a "guest" and any details you supply, such as delivery addresses, will not be stored.

Use of Data

1. Information Collected During Ordering and Operational Procedures

When you register on this website, we collect basic information. We do not sell this information or distribute it to any third parties. The only purpose of this information is to process your order properly. When you register and provide us with your email address, we may occasionally send you email with recommendations or notices of new products, prices, and services. This email may include paid or unpaid advertisements from SIC authorized suppliers. Once you register, you will be given an opportunity to opt out of this service by changing the settings in your profile or via the first email you receive from us. If you do not initially choose to opt out, you may still block future email of this type, simply by following the instructions at the bottom of the update messages. Users also have the ability to turn off order related e-mails.

2. Information Collected During Promotional Programs

Information may be collected from you via direct mail, electronic and internet campaigns as well as through e-newsletters, requests for literature and support, and customer surveys. When you respond to a promotional campaign, SIC collects contact information as well as additional information to help us qualify the success of a promotion and to determine eligibility. Inclusion of your email address and contact information indicates permission to send notices of new products, prices and services, including paid advertisements from authorized SIC suppliers. SIC will not distribute names and mailing and email addresses and other contact information to third party advertisers except for the joint promotion of SIC and the third party. Your contact information, collected from the promotion, may be transferred to an authorized SIC supplier when they are responsible for fulfilment of a free item, sample, information, etc. At any time you may request removal from our mail list, see instructions below. We also post surveys on our site. These surveys are optional. The information is collected to better understand our user community and will provide feedback to allow us to improve our service. From time to time, SIC may obtain email addresses from outside vendors and will send these obtained email addresses electronic marketing materials from SIC. Removal from the SIC list is possible.

3. Personal Data

When registering, or for other purposes, you will be required to provide personal information such as the first and last name of a contact person in your organisation. We will ensure that this information is handled in accordance with legislation implementing the European Union directives on the protection of personal data. Links This website may contain links to other websites. Please note that when you click on one of these links, you are leaving this website and entering a completely new website. This new site may have a different privacy policy than ours and the content found on that site is not our responsibility. Log Files Log files are maintained on the traffic that visits this website. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and help provide reliable service, all with no association to your personal identity. Information collected includes IP addresses, browser types and pages visited. Liability This website is provided as a free service to users and it is intended only to give an indication of what might be available from us. Therefore, although we make every effort to ensure that the use of this website is trouble free, we disclaim any liability for any direct, indirect or punitive damages including (without limitation) incidental and consequential damage, lost profits or damages, plus all related legal and ancillary costs resulting from access, use or inability to use this website or any website linked to it or any goods or services or information shown on these sites whether based on warranty, contract, tort, or any other legal basis. All access and use of this website and any website linked to from this site and the content thereof is at the user’s risk. You will indemnify against all damages and costs involved in the event that any legal action is taken against SIC as a result of your use of this website. Products and Services The order, purchase and/or sale of any products and services from SIC are subject to our standard terms and conditions. Products and services referred to on this website may not be available in all countries. We reserve the right to make additions, deletions or modifications to this website at any time without prior notification but do not accept any responsibility to update it.

4. Copyright & Trademark

This website and the information contained and referenced in it are for information purposes only and any reproduction retransmission or other use is strictly prohibited. All the trademarks, service marks and logos displayed on this website are registered or unregistered trademarks of SIC or third parties. Nothing contained on this website should be construed as granting a right to them and any use of them is strictly prohibited.

5. Information Security

All information gathered on the SIC site is stored and maintained in secure facilities and our website is regularly tested for potential security breaches. Our current security technology is Secured Socket Layer (SSL), and a related security certificate seal is displayed on our site.

We reserve the right to change these conditions at any time.